IDENTIFICATION DATA
In compliance with the duty of information contained in Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you that this website is owned by:
Love Energy, Sociedad Limitada
B-67604157
Registered in the Barcelona Mercantile Register, Volume 47507, page 192, section B-547.266, inscription 9.
Electrónica st. nº 19, Floor 7, Door C – 08915 BADALONA – (BARCELONA)
Spain
USER OF THE WEBSITE
By accessing and using this website, you become a user, and by accessing it you accept the Terms of Use set out below.
USE OF THE WEBSITE
This website provides the user with access to information and content for which the user assumes responsibility, this extending to the registration process that may be necessary to access certain services or content.
In the registration process, the user will also be responsible for providing truthful, legitimate and updated information, as well as for making diligent and confidential use of the access data provided.
The user undertakes to make appropriate use of the information, contents and services of this website and, in particular, not to carry out any action that could cause physical or logical damage to the system, or attempt to access it fraudulently using unauthorised access data.
PURPOSE AND PROCESSING
THE PARTY RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA
The person in charge of the treatment of his personal information is LOVE ENERGY S.L with CIF B-67604157 and postal address Electrónica st. nº 19, Floor 7, Door C – 08915 BADALONA – (BARCELONA). You will be able to show any question relative to the treatment of your personal information (having to contribute photocopy of the DNI or equivalent document) by means of communication to the postal direction indicated previously or to the direction clientes@loveenergy.com.
PURPOSE AND PROCESSING
Your information will be used with the purpose of managing and attending to requests of information of the products and services offered by LOVE ENERGY, to attend to the requests of collaboration and information sent by commercial agents, to manage applications of employment and, in case of being a client, to be able to manage the provision of services of energetic supply and / or maintenance that you have contracted with LOVE ENERGY.
LEGITIMACY
LOVE ENERGY S.L. is legitimated to the treatment of personal data, on the basis of the consent granted by the interested party for one or several specific purposes, as it gathers the article 6.1. a) of the Regulation 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 relative to the protection of information of the natural persons. Likewise, the legal basis for the processing of personal data is based on the fulfilment of the contractual relationship, as set out in Article 6(1)(b) of the General Data Protection Regulation.
WHAT DATA DO WE COLLECT?
The personal data that we may use when providing our services to you may include identification/contact data and financial data. In the course of LOVE ENERGY’s contractual relationship with you, there may be situations in which LOVE ENERGY may record your voice. In such situations – of which you will be informed beforehand by requesting your express consent – we would keep the telephone conversation with a double purpose: both to audit internally the quality of the service and to use the recordings as proof in case of being necessary.
RECIPIENTS OF PERSONAL DATA
-In the case of recruitment:
The data necessary to manage access to the network will be communicated to the Distribution Company and will be included in a file under its responsibility (Supply Point Information System-SIPS), which may be accessed by those determined by law at any given time.
Your personal data may be transferred to Public Administrations, Authorities and Bodies (including Courts and Tribunals), when so required by the applicable regulations. Also they will be able to have access to his personal information the providers of services that LOVE ENERGY contracts or could contract and that have the condition of person in charge of treatment.
His information will be able to be yielded to the rest of companies of the Group for the fulfillment of internal administrative purposes and, in his case, to those third parties to whom the marketer is legally obliged to facilitate them for the processing and / or the direct debit of payments and for the fulfillment of the legal obligations that correspond.
In the event of any non-payment, the same may be communicated to credit information files such as ASNEF. Said communications shall comply with the procedures, rights and guarantees established and recognised at all times by current legislation. This will be carried out in LOVE ENERGY’s legitimate interest, on having had to expire with a suitable control and prevention of situations of non-payment.
-It is not foreseen to realize transfers of information to third parties of the information of contacts nor of the job seekers.
SECURITY MEASURES
LOVE ENERGY, with the aim of guaranteeing the safety and confidentiality of his information, has adopted safety measures of technical and organizational nature necessary to avoid the alteration, loss, misuse, treatment and not authorized access of his information.
LOVE ENERGY nevertheless cannot guarantee the absolute impregnability of the system, the network of access, Internet and therefore the violation of the information by means of fraudulent accesses to them on the part of third.
UPDATING AND STORAGE OF DATA
In order to be able to communicate with you properly, we request that the data provided is correct, complete and up to date. So that, if any of the information that you have facilitated us should be modified, we request you to inform LOVE ENERGY by means of communication to the postal address or e-mail indicated in paragraph 1.
You will answer in any case of the veracity of the provided information and becomes a person in charge of communicating to LOVE ENERGY any modification on the same one, being LOVE ENERGY exempt from any responsibility in this sense.
The provided personal information will be kept during the term that lasts the contractual relation, and once finished, during the necessary time to fulfill the legal obligations derived from the same one. The most common situations are detailed below:
*Customer and commercial agent data: in general, for 5 years from the end of the contract.
*Data of job applicants: two years from the receipt of the CV.
RIGHTS OF THE DATA SUBJECT
We inform you that you may exercise the following rights:
Right of access: right to obtain confirmation as to whether LOVE ENERGY is processing personal data concerning you and, if so, to access them.
Right of portability: right to receive the personal data that you have provided us in a structured format of common use and legible, as well as to transmit it to another entity.
Right of rectification: the right to request the rectification of inaccurate data.
Right of erasure: the right to request the erasure of data when they are no longer necessary for the purposes for which they were originally provided.
Right of opposition: right to oppose the processing of your personal data. LOVE ENERGY will stop processing the data, except for legitimate reasons or in the exercise of possible claims.
Right to the limitation of the treatment: right to request the limitation of the treatment of your data.
You may lodge a complaint with the Spanish Data Protection Agency (as the competent supervisory authority for data protection), especially when you have not obtained satisfaction in the exercise of your rights.
DATA PROTECTION DELEGATE
LOVE ENERGY has appointed a Delegate of Protection of Information for this company before which it will be able to show any question relative to the treatment of his personal information and whose information of contact is the following ones:
Postal address: Electrónica st. nº 19, Floor 7, Door C – 08915 BADALONA – (BARCELONA)
E-mail: dpd@loveenergy.com
If you have any doubts regarding the purposes of the processing of your personal data or about its legitimacy, you can contact the Data Protection Delegate.
VIDEO SURVEILLANCE
The data will be processed in order to guarantee the security of persons, goods and facilities and to monitor the work activity of employees. The data may be processed for the processing of disciplinary proceedings if non-compliance by employees is detected. Similarly, the data may be transferred to the State Security Forces and Corps. No international transfer of data is foreseen. Time limit for deletion: one month from the date of collection.
The legal basis for processing is as follows:
- GDPR: 6.1.d) the processing is necessary to protect vital interests of the data subject or another natural person.
- GDPR: 6.1.e) Processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
- GDPR: 6.1.f) Processing necessary for the fulfilment of legitimate interests pursued by the controller.
- Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.
INTELLECTUAL PROPERTY
LOVE ENERGY, S.L. is the owner of the rights of intellectual property of this Web site and of the elements contained in the same one: texts, images, sounds, videos, brands, logotypes, design, etc. By virtue of arranged in articles 8 and 32.1 of the Law of Intellectual Property, there remain expressly prohibited the reproduction, the distribution and the public communication, including his modality of putting at your disposal, of the totality or part of the contents of this Web site in any support and for any technical way, without LOVE ENERGY S.L.’s authorization.
The user will be able to visualize, print, copy and store the elements of this Web site providing it is, only and exclusively, for his personal and private use.
LIMITATION OF RESPONSIBILITY
LOVE ENERGY, S.L. does not become a person in charge, in any case, of the hurts and prejudices of any nature that could cause, for example: mistakes or omissions in the contents, lack of availability of the portal or the transmission of virus or malicious or harmful programs in the contents, in spite of having adopted all the technological measures necessary to avoid it.
MODIFICATION OF CONDITIONS
LOVE ENERGY, S.L. saves himself the right to effect without previous notice the modifications that he considers opportune in his Web site being able to change, suppress or add so much the contents and services that lend across the same one as the form in which these appear presented or located.
COOKIES
This website may use “cookies” in its performance, informing the user of its objective to improve the provision of the services offered, adapt them to the user’s preferences and recognise them on their different visits to the site. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user’s personal data to be deduced. Our Cookies Policy here ► https://loveenergy.es/es/politica-de-cookies/
LINKS
LOVE ENERGY S.L. does not exercise any type of control on other sites and contents that could be linked by means of hyperlinks in this Web site and for it it will not assume any responsibility on the same ones, his quality, reliability, veracity or availability.
RIGHT OF EXCLUSION
LOVE ENERGY S.L. saves himself the right to refuse or withdraw the partial or total access to the services offered in his Web site without need of notice to those users who do not fulfill the present Conditions of Use.
JURISDICTION AND APPLICABLE LAW
This legal notice and general conditions are governed by Spanish law and any type of controversy or dispute relating to the use of this website shall be interpreted in accordance with the laws in force in the place of residence of the owner of this website, with jurisdiction for the resolution of any dispute or conflict that may arise in the competent Courts and Tribunals within the Spanish territory, the user expressly waiving any other jurisdiction.